We see a proactive approach to claims processing as an integral part of our client service proposition, and we believe this differentiates us from many of our competitors.
Our commercial claims handlers have many years of experience handling insurance claims. We provide a proactive service, working closely with clients, insurers and loss adjusters. By helping to avoid unnecessary claims reserves we can protect claims records and, in turn, help to secure lower premiums.
We also work closely with our motor fleet clients to provide guidance for drivers on accident reporting and, where beneficial, we will make contact directly with witnesses to ensure statements are obtained as soon as possible after the accident.
Where clients are involved in non-fault motor accidents, we will, where possible, seek to obtain an admission of liability from the third party insurers to avoid the need to claim through the client’s own policy. This also allows us to arrange a like-for-like replacement vehicle for the duration of the repair.
Through our unique Business Support Package, you will have access to experienced, professionally qualified loss adjusters to assist with larger material damage and business interruption claims.
This ensures you are represented by an experienced professional acting strictly for you rather than the insurance company.
Your dedicated loss adjuster will assist with the preparation of a claim and will also help to maintain the continuity of your business following a loss.